Gaya APA
Gaspersz, V.
(2001).
ISO 9001: 2000 And Continual Quality Improvement
(
Edi.1)
.
Jakarta:
Gramedia.
Gaya MLA
Gaspersz, Vincent.
"ISO 9001: 2000 And Continual Quality Improvement".
Edi.1
Jakarta:
Gramedia,
2001.
Text.